Terms and Policies – Fantastic Visuals

Effective Date: February 9, 2025

Welcome to Fantastic Visuals, your destination for stylish, high-quality clothing for all ages and sizes. Please read the following Terms and Policies carefully. By using our website or services, you agree to be bound by these terms. If you do not agree, please refrain from using our site or services.

1. Acceptance of Terms

By accessing or using the Fantastic Visuals website (the “Site”), you agree to these Terms and Policies in full. If you do not accept them, please discontinue use of the Site.

2. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updates take effect immediately upon being posted. Continued use of the Site after changes indicates your acceptance of those changes.

3. Products and Descriptions

Fantastic Visuals offers a wide range of apparel and footwear for all ages and sizes, including plus-size clothing and menswear. We strive to provide accurate product descriptions, images, and pricing, but errors may occur. We reserve the right to correct any inaccuracies and update product details without notice.

4. Return and Refund Policy

Returns and refund requests must be made within 15 calendar days of receiving your order.
After 15 days, no returns or refunds will be accepted.
Items must be unused, in original condition, and returned with original packaging and receipt.
Final sale or clearance items are not eligible for return.
To begin a return, contact our customer service team at 814-475-0188.

This policy complies with the Virginia Consumer Protection Act, ensuring transparency and fairness.

5. Shipping & Delivery

We offer shipping across the United States.
Delivery fees vary by state and will be calculated at checkout.
We aim to ship within 2–5 business days, but delivery times may vary due to external factors.
We are not liable for delays caused by carriers or circumstances beyond our control.

6. In-Person Shopping

In-person shopping at Fantastic Visuals is by appointment only.
Customers must book online before visiting our physical location.
Walk-ins are not guaranteed service.

7. Payment Methods

We accept major credit/debit cards and secure online payments.
All payments must be completed at the time of checkout.

8. Privacy Policy

We value your privacy. Your personal information is used solely to process orders and provide customer service.
We do not sell or share your information with third parties.

9. Intellectual Property

All content on the Site — including text, images, logos, designs, and code — is owned by Fantastic Visuals or its licensors and is protected under U.S. copyright and trademark laws. No use of this content is permitted without written permission.

10. User Accounts

You may be required to create an account to shop online. You are responsible for keeping your login information confidential. Notify us immediately if you suspect unauthorized access to your account.

11. Limitation of Liability

Fantastic Visuals shall not be liable for any indirect, incidental, or consequential damages resulting from use of the Site or products. Our total liability is limited to the purchase price of the product(s) in question, consistent with Virginia state law.

12. Indemnification

You agree to indemnify and hold harmless Fantastic Visuals, its owners, staff, and affiliates from any claims, damages, or expenses arising from your use of the Site, breach of these terms, or violation of any law or third-party rights.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any legal disputes will be resolved in the state or federal courts located in Virginia. You agree to submit to the jurisdiction of these courts.

14. Contact Information

If you have any questions about these Terms or your order, please contact us:

📧 Email: support@fantastic-visuals.com
📞 Phone: 814-475-0188